ERP Coordinator & Functional Support Specialist

Ahmedabad, India

Arihant AI is a cloud-based ERP solutions provider, empowering Small and Medium Enterprises (SMEs) with modern business tools. Our all-in-one ERP platform covers Marketing, CRM, Sales, Purchase, Inventory, Manufacturing, Accounting, POS, eCommerce, HRMS, Projects, and more — built on Odoo Community and delivered under a SaaS model.

Ideal Candidate:


  • Candidates with partial CA qualification.
  • OR individuals with prior experience in ERP implementation, accounting software, or business process documentation.
  • Strong communication skills in English, Gujarati, and Hindi


Role Overview: You’ll act as a bridge between clients and the development team, ensuring smooth requirement gathering, tracking, testing, and delivery of ERP features and updates.


Key Responsibilities:
  • Communicate with clients to understand their business and ERP needs
  • Conduct meetings, document minutes, and translate them into detailed scope-of-work (SoW)
  • Prepare clear documentation, workflows, and technical briefs
  • Assign tasks to developers and follow up regularly
  • Review progress, track deliverables, and perform user-level testing
  • Coordinate user acceptance testing (UAT) and finalize deployment schedules
  • Assist during implementation, document errors, and provide guides for developers to fix issues
  • Act as the first line of support during go-live


Preferred Skills:
  • Understanding of business processes (Accounts, Inventory, CRM, etc.)
  • Familiarity with ERP systems like Odoo,  Salesforce, Dynamics 365, Business Central, Quickbooks, Xero, Sage, Tally, SAP (even basic)
  • Organized, proactive, and fluent in client communication

Good to Have (Not Mandatory)
  • Prior exposure to Odoo (as a user, intern, or student project)
  • Understanding of SDLC, QA lifecycle, or test case writing
  • Familiarity with Excel, Google Sheets, or basic reporting tools


📩 How to Apply

Send your CV to hr@arihantai.com with the subject:

"Application for ERP Coordinator & Technical Support Specialist"

Or apply via our website: arihantai.com